Terms and conditions


Last Updated: November 25, 2023

Welcome to Molekūl Ceramics ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website (the "Website") and your purchase of ceramics products through our online store. By using our Website and making purchases, you agree to these Terms. If you do not agree with these Terms, please do not use our services or make purchases on our Website.

1. Use of the Website

You must be at least 18 years old to use our Website or make purchases. By using our Website, you represent and warrant that you are of legal age.

2. Product Information

We make every effort to provide accurate product descriptions and pricing on our Website. However, we do not warrant that product descriptions, pricing, or other content on the Website are accurate, complete, reliable, current, or error-free. Our products are hand made and each and every one will be unique. There are differences in our products across the same ranges or individual pieces that are a natural result of the manufacturing process. We see this as a special quality that should be valued. In the event of any inaccuracies, we reserve the right to correct them and update information at any time without prior notice.

3. Purchases and Payments

a. Order Acceptance: Your submission of an order through our Website constitutes an offer to purchase the products listed in your order. We may accept or decline your offer at our discretion.

b. Pricing and Payment: All prices are listed in the currency specified on our Website. Payment is due at the time of purchase. We accept payment methods as specified on the Website. You agree to pay all applicable fees and taxes associated with your order.

c. Shipping: We will ship products to the address provided during the checkout process. Shipping times and costs are specified on the Website as an estimate only. Risk of loss or damage to the products passes to you upon delivery. If you require insurance on your purchase, please contact us before your purchase to organise a special shipping rate.

4. Returns and Refunds

Please refer to our Return Policy, available on the Website, for information on returning products and obtaining refunds.

5. Intellectual Property

All content on our Website, including but not limited to text, images, graphics, logos, and software, is the property of Molekūl Ceramics or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our Website without our prior written consent.

6. Privacy

We collect and use your personal information in accordance with our Privacy Policy, available on the Website.

7. Limitation of Liability

To the fullest extent permitted by law, Molekūl Ceramics and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of the Website or the products purchased through the Website, our in person stores or third party resellers.

8. Indemnification

You agree to indemnify and hold Molekūl Ceramics, its affiliates, and their respective officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your use of the Website or your violation of these Terms.

9. Changes to Terms

We may update these Terms from time to time by posting the updated Terms on our Website. Your continued use of our Website after such changes constitute your acceptance of the revised Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Molekūl Ceramics

Marlene Duffy
Koburgerstrasse 15
10825, Berlin

Email: hello@molekul-ceramics.com

Thank you for choosing Molekūl Ceramics and for reading this far through our terms of services. If you have any questions or comments, please let us know!