Privacy policy

Last Updated: October 6, 2023

Welcome to Molekūl Ceramics ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services and our website (the "Website").

By using our services or accessing the Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services or visit our Website.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide: When you use our services, such as making a purchase or contacting us, you may provide us with personal information, including but not limited to your name, email address, mailing address, and payment information.

b. Information Collected Automatically: We may automatically collect certain information about your use of our Website, such as your IP address, device information, browser type, and cookies. We may also collect information about your interactions with our website, such as the pages you visit and the links you click.

c. Cookies: We use cookies and similar technologies to collect and store information when you visit our Website. Cookies help us enhance your browsing experience and provide you with tailored content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information for the following purposes:

a. To Provide Services: We use your information to provide you with the products and services you request, process your orders, and communicate with you about your purchases.

b. Marketing and Promotions: We may use your information to send you marketing communications, promotions, and updates about our products and services. You can opt-out of receiving these communications at any time.

c. Analytics: We use data analytics to improve our Website, products, and services.

d. Compliance and Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share your personal information with third parties for the following purposes:

a. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or delivering products.

b. Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or law enforcement requests.

c. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are completely foolproof, and we cannot guarantee the security of your data.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You can also object to the processing of your data or request data portability. To exercise these rights, please contact us at hello@molekul-ceramics.com.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our data practices. We will notify you of any material changes by posting the updated policy on our Website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

molekūl ceramics
Koburger Str. 15
10825 Berlin
Tel: +49 (0) 151 211 84368

Email: hello@molekulceramics.com

Thank you for trusting molekūl ceramics with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

Packaging

We use 100% recycled paper packaging to keep our ceramics safe during transport.

Delivery

We use DHL for domestic and international orders but if you're in Berlin, let us know and we can organise for you to pick up your order!

Returns & Exchanges

Need to return or exchange something? We offer a 30 day return period.

Head over to our account center.

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